Change the clear Swarovski Crystal (18mm x 13mm) to Color Swarovski Crystal (18mm x 13mm)
✦ Please let me know your EVENT date when you check out.
✦ Beautifully gift wrapped. Perfect to keep or give.
✦ Thank you for visiting / shopping at Glitz & Love!
------------------------------------ ✻Please Note✻ ------------------------------------
⁕ International shipping: at least 14-20 WORKING days to deliver.
⁕ Arrive to you in 1 - 1.5 month(s).
⁕ All items in our shop are Made-to-Order, and therefore all sales are final.
⁕ Please read our announcement, policy, and shipping info before committing to purchase.
⁕ By placing an order, you have already Read, Understood and Agreed with the Announcement and Policy.
( http://www.etsy.com/shop/GlitzAndLove/policy )
✦ All prices listed are in US Dollars. All payments are to be made through to my PayPal account.
✦ Don't have a PayPal account, don't worry. PayPal accept credit cards and debit cards payment. Just click on the PayPal button at checkout and pay with your credit card.
"How can I purchase an item with a credit card through PayPal?"
✦ All jewelries are made to order, and therefore, final.
✦ All orders will be shipped in 1 - 8 working days, unless otherwise stated in the listing.
✦ Will ship to address shown in the Etsy transaction only. If you need it to be sent to another address, please drop me a note at check out or you can convo me before I ship out the order.
✦ Brides: Please mention your wedding date at check out, so that I can judge whether the item can reach to you on time or not. Thank you for your Understanding.
✦ Glitz & Love is located in Singapore and shipping takes at least:
✦ International registered airmail will take:
- 4 - 8 working days* to reach other Asian countries; and
- 14 - 20 working days* to reach the rest of the world.
*Working days exclude weekend and public holiday.
- Exact delivery time will depend on the post offices, the above estimates are the average time. Suggest to order early to have some time for buffer.
- Most will arrive within the time frame, some may take slightly longer.
✦ All orders are shipped via registered airmail with tracking which requires a signature upon delivery.
✦ DHL express mail will arrive in 2-4 working days AFTER shipment. You can upgrade your shipping here:
- For purchase above USD 150, it is highly recommended to upgrade the shipping to DHL express mail as it is much safer and can track every step along the way.
- I am Not responsible for Lost in Mail if mailing by International registered airmail ( by your country post office and Singpost). The efficiency and reliability depends entirely on your country post office and Singpost, and is out of my control. I will not be held responsible for lost in mail by international registered airmail as I have suggested a safer method ( DHL express mail), in which you can track where you package is every step.
- If you decide to upgrade to DHL express mail, please purchase the link below and let me know your PHONE NUMBER, it is required for the DHL form.
✦ Please keep in mind that BUYERS are Responsible for any Customs fees or Taxes imposed by Customs for an order are separate from the shipping charges.
- Customs fees and taxes will vary, and we recommend that you contact your local Customs office should you have any questions or concerns about these fees. And customs fee is totally nothing to do with SHIPPING COMPANY or me.
- All packages shipped from Glitz & Love will include a declaration indicating the contents as "Fashion Jewelry" "Fashion Earrings" "Fashion Necklace" "Fashion Ring" "Fashion Bracelet", with full value for the order listed. A package returned to us due to refusal of these charges will result in Glitz & Love being charged for the shipping, return shipping and Customs fees, and future orders will not be accepted until these fees are reimbursed. I am unable to alter the declaration of Custom forms. I apologise for any inconvenience.
✦ All items will be packed with lovely gift boxes/bags, perfect to give or keep.
✦ Any questions or requests, just send me a ETSY message. I check it everyday.
✦ All shipping tracking information will be entered to the invoice after shipment.
✦ Insurance is extra, so please let me know if you would like insurance. As all items are sent via registered post with a tracking number, I am not responsible if items are lost by the post offices.
♥ All Designs, Descriptions and Photographs are copyright of and protected designs for Glitz&Love(TM). Please do not copy.
As I want happy returning customers, if you're not totally happy with your purchase, exchanges are acceptable (on a case by case basis).
If you wish to return the items to me please convo me within 3 days of receipt of your item/s. If more than 3 days from receipt of the items, there won't be any refund, return or exchange as I assume that you are satisfied with your purchase. As all the items are shipped with Registered Mail, I can trace when my customer receive the mail.
✦ For Everything✦
Shipping cost and Minimum of 30% restocking fee are NON-Refundable, as I spent time and effort for making the items, packing and a trip to post office.
✦ For Earrings✦
Strictly NO returns on earrings as only Brand New pairs of earrings are sent to my customers. I do not send returned earrings to my customers.
✦ For Necklaces and Bracelets ✦
There will be 30% restocking fee for return items.
✦ For Hair Accessories✦
As most hair accessories are made to order and firmly secured to the hair comb / hair pin / headband, it will be almost impossible to remove the adornment from them without damaging the adornment. Therefore, strictly NO return on hair accessories. Please read the description and look at all pictures before purchase.
✦ Custom Orders, Custom Quantities and Wedding Jewelry Multiple Sets✦
For custom orders/custom quantities and Wedding Jewelry multiple sets, I do not accept returns or exchange as I need to spend huge amount of time to make them.
✦ If you have any doubt, you can purchase one first to see whether they are the ones that you want or not.
✦ Items shall be returned back to me by Registered Mail with tracking number in their original condition & packaging, with unused condition. Shipping is NON-refundable and buyer has to bear all additional shipping costs (i.e. cost to ship items back to Singapore + cost to ship exchanged items back to you).
✦ The following items are NON-returnable/refundable:✦
- items that a customer doesn't like due to his/her personal taste, expectations on the jewelry's effect on him/her or his/her dresses after reading the item description and examining the photographs.
- items that customers mistaken the cubic zirconia / crystal size after reading the item description and looking at the picture (please ask me question about the size if you are not sure. Some crystals are small, and some are huge like 30mm x 20mm).
- Items that have been worn and damaged due to negligence.
- items bought while on sale.
- customized items, including items with customised chain length and customised bridal orders.
- Wedding Jewelry multiple item purchase
- buyers ordering the wrong metal finish (e.g. mistaken gold plated as silver tone, etc.)
✦ Note on SHIPPING✦
If you do not receive the item by 18 working days from the date posted, please convo me and I'll do the detail enquiry of the status of your mail with Singapore Post Office.
If your purchase is returned to me due to UNSUCCESSFUL DELIVERY, I'll only refund 70% of the item price (exclude shipping charges) as I've spent time for ordering the supplies, making the jewelry, packing and a trip to post office. The refund will be made only after I've received back the items safely. Unsuccessful delivery will usually take additional 1-2 months to reach back to me. Refund will be made through Paypal to the same email address shown in the invoice.
Thank you very much for your kind understanding. :)
✦ I welcome Customisations and Custom Orders. Please message me to discuss.
✦ Most of my items are made with high quality tarnish resistant plated materials unless otherwise stated.
✦ Please note that Tarnish Resistant does NOT mean tarnish free. Our Plated Supplies are meant to last longer than most other Plated Supplies.
✦ As these are Fashion Jewelry, plated items are not meant to be touched with Moisture, sweat, perfume or water.
✦ Earrings: 925 Sterling Silver Ear Posts
925 Sterling silver ear posts are softer than surgical steel posts, but better for sensitive ears. When putting the earrings stoppers on, please make sure the stoppers are placed properly before forcing the posts in. By forcing the posts in, it may bend the posts, however, you can gently straighten the posts back easily.
✦ Jewelry Care Instructions:
All jewelry will tarnish over time due to exposure to perfume, moisture, chemical and air. Please keep your jewelry away from moisture and in an air tight bag when not in use.
Cleaning is recommended to maintain your jewelry piece’s shine and beauty. Wipe your chains carefully with a soft cloth to keep it clean and free of elements which oxidise. Do not over work the plated materials, as you can “wear off” the plating. I recommend using a non-abrasive jewelry cloth
If your charms are plated, the plating will eventually, and inevitably, wear off. Its impossible to say how long it can take, because it varies from person to person. It could be two weeks, two months or two years. To slow tarnishing/wear, please avoid wearing your jewelry in swimming pools, showers, or hot tubs, and always spray perfume or hair products before putting on your jewelry. Store your jewelry in an airtight Ziplock bag or jewelers anti-tarnish pouch to slow the tarnishing process.
♥ I want my customers to have 100% satisfaction for their purchase. If you have any concerns/ issues with your purchase, let me fix it. Please contact me through ETSY convo BEFORE leaving a review. I would be happy to discuss the details and work out a win-win solution with you on your purchase.
♥ If you like your purchase, please let me know and leave me a good 5-star review. It will make my day. Your feedback also lets me know the items reached you safely, so please take the time to do so. :)))
Most items are made within 2 to 8 business days of being paid. Some items require more time, so please check the specific item for accurate timeframe.
I mail out every Saturday morning. Please count the Saturday after the production time.
Only if you upgrade the shipment to DHL express mail ( deliver in 2-4 working days after shipment).
Standard international registered airmail: around 14-20 working days ( excluding weekend and holiday). It may take longer due to post office peak season ( like Christmas, etc) or extreme weather, etc.
Exact delivery time will depend on the post offices, the above estimates are the average time. Suggest to order early to have some time for buffer.
Yes, of course.
All my items come in gift box with ribbon.
And you can choose a card with each jewelry as well.
They are ready for gift giving!
Yes. I only purchase Swarovski Crystals supplies from authorised wholesalers.
BRIDAL and BULK ORDERS SPECIAL DISCOUNT:
10% OFF orders Over $100: LOVE100off10
15% OFF orders Over $150: LOVE150off15
20% OFF orders Over $250: LOVE250off20
25% OFF orders Over $400: LOVE400off25
Need help with the coupon code? Here you go:
- "How do I use a coupon or discount code?": www.etsy.com/help/article/350
I am sorry, but Strictly NO returns on earrings as only Brand New pairs of earrings are sent to my customers. I do not send returned earrings to my customers.
If you have any doubt, you can purchase one first to see whether they are the ones that you want.
I am sorry that we don't have self-collection service at the moment. All local orders will be mailed out by registered mail.